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Smartphone Users Deal With Glitches Smartphone Users Deal With Glitches

August 06, 2012- A new survey has shown that most mobile phone users in the United States, particularly Smartphone owners, have been having problems with their devices. According to the research conducted by Pew Internet and American Life Project, almost nine out of ten cellphone users have been experiencing glitches and problems, which affect calls and mobile web surfing.

The survey revealed that 72% of mobile phone users have complained about dropped calls, with some of them having the problem more than once a week. Some 68%, on the other hand, reported spam messages and unwanted sales and marketing calls. When it comes to mobile web browsing, 77% of people surfing the Internet using their cellphones have been struggling with slow download speeds.

Moreover, the data showed that smartphone users are more likely to experience such problems compared to “feature phone” users. Among the mobile phone owners interviewed for the survey, 35% of them complained of dropped calls with their Smartphones, higher than those using other devices, which accounted for 28% only. Some 21% of feature phone users receive spam messages weekly but 30% of Smartphone owners do.

Despite smartphone’s advanced Internet features, there are still more smartphone users that suffer from slow download rates than those using other devices. Only 31% of non-smartphone users reported sluggish Internet connection compared to the 49% smartphone owners with the same problem.

Analysts attributed the situation to the possibility that Smartphone users are more prone to glitches because of their dependence on the device. “As mobile owners become fond of just-in-time access to others and as their expectations about getting real-time information rise, they depend on the cellphone’s technical reliability,” Pew researcher Jan Lauren Boyles said. He added that “any problems that snag, stall, or stop users from connecting to the material and people they seek is at least a hassle to them and sometimes is even more disturbing than that in this networked world.”

The Pew survey also showed that the majority of cell phone users experiencing glitches are African Americans and Hispanics. “This might be tied to the fact that African-Americans and Hispanics are more likely than whites to rely on their cell phones as their primary or exclusive phones for calling and for Internet access,” a note in the survey said.

RIM Loses Suit Over Patent RIM Loses Suit Over Patent

July 15, 2012- A San Francisco federal jury ruled that Research In Motion, the beleaguered maker of the Blackberry mobile device, was liable for damages of $147 million for infringing on Mfromation Technologies patent. On Saturday, an Mformation lawyer said the verdict announced late on Friday followed a trial of three weeks and deliberations that lasted a week.

Mformation, the Edison, New Jersey company sued RIM in 2008. The company alleged that RIM, based in Canada, had infringed on its invention of 1999 for  managing wireless devices remotely. The software designed by Mformation allows businesses to access company cell phones remotely to change passwords, make software updates or to eliminate data on phone that were stolen.

RIM, which has been under  a great deal of pressure due to plummeting sales, a drop in stock value and other internal problems, did not comment on the jury’s decision. Legal counsel for Mformation said the jury had ruled that RIM should pay the company $8 for each Blackberry that was connected to the server from the day the company had filed the lawsuit until the date of the trial. That amounted to 18.4 million Blackberrys.

The Mformation representative said the software involving the suit was the heart of its business. The company is a small privately held business with hundreds of employees.


Facebook Planning Ads On Mobile Devices Based On App Usage Facebook Planning Ads On Mobile Devices Based On App Usage

July 9, 2012- Facebook, the giant social networking site, is planning to offer a new type of advertising on mobile devices. The advertising will be based on what apps are used by consumers. Facebook, which has active users that total about 900 million, would use its feature Facebook Connect, which allows millions to log into different applications by using their ID and password from Facebook, to track usage of consumers’ apps to be able to tailor ads.

The Menlo Park, California based company might also try to track how the apps are used, but Facebook has not made the final decision on that as of yet. The new advertising plan for Facebook is sure to have people worried about privacy, as the plan would go much further than the current mobile-ad networks. Currently the networks track ads that consumers view on the web browsers of their mobile phones.

A big challenge the social network will have to confront is the difficulties it has in generating revenue from smartphones. More users are now accessing social networks through their mobile devices making it imperative that Facebook determine why it has not been able to generate the revenues it wants or needs from smartphones.

Because of that problem, analyst downgraded forecasts for the company before it debuted with its IPO back in May. At the start of the IPO, shares of Facebook were valued at $38, on Friday they closed at $31.73.


Apple Gets Order Blocking Nexus Sales In U.S. Apple Gets Order Blocking Nexus Sales In U.S.

June 30, 2012- Apple has won a court order that blocks Samsung Electronics from selling it’s Nexus smartphone in the U.S. The victory by Apple was the second important ruling it garnered in the U.S. this week in the global dispute between the companies over patents.

The ruling by Judge Lucy Koh from the U.S. District court in San Jose, California followed her order on June 26 blocking sales in the U.S. of the Galaxy Tab 10.1 by Samsung. In her ruling, Koh said that although Samsung will be harmed by the withdrawal of its products from the marketplace before all the merits are determined following a full trial, the harm that Apple faced without an injunction is far greater. She also said that Apple had presented a very strong case on enforcing patent rights.

The two companies are the world’s largest makers of high-end smartphones and have accused one another of copying technology and designs for their electronic devices. Currently the two are battling patent lawsuits on four different continents to keep their dominance in the global smartphone marketplace that is worth over $219 billion.

Analysts said the two rulings this week against Samsung would cause the world’s biggest seller of mobile phones a number of problems. The company accounts for over 29% of the global shipments of smartphones, with Apple second with a share of just over 24%.

RIM Announces Dismal Earnings RIM Announces Dismal Earnings

June 29, 2012- Results for the first quarter for Research In Motion, the Canadian company that manufactures the Blackberry, were grim. The losses were much wider than previously expected and the company once again delayed the launch of the Blackberry 10 OS. This marked yet another low point for the company as it continues its spiral downward.

It is not a complete surprise, as just a month ago Thorsten Heins, the CEO warned that lower sales volumes combined with the highly competitive nature of pricing in the current marketplace would result in another operating loss at quarter end. He also said at that time, the next few quarters would be a challenge for the company.

RIM announced on Thursday losses for the first quarter of $518 million or $0.99 per share. Analysts expected a loss of just one cent per share. Sales overall for the Ontario based business dropped 43% from $4.9 billion during the same quarter last year.

RIM announced it shipped only 7.8 million Blackberry handsets during the quarter and a paltry 260,000 PlayBook tablets. RIM also announced it would implement cost cutting measures that include a reduction in its workforce of nearly 5,000 jobs.

Heins said the top priority for the company going forward was the launch of the Blackberry 10, which he said would now happen sometime during the first quarter of 2013.

Google Sells More Phones Than Apple Google Sells More Phones Than Apple

June 9, 2012- More phones that run the Android operating system from Google are sold than iPhones at a rate of two to one. However, even though the OS for Google is gobbling up market share, Apple has been able to hold onto a critical advantage, mobile app developer loyalty.

A number of developers continue to make their applications first and at times, only for the iPhone. Developers find it is easier to develop software that is compatible for Apple’s devices than for the ones that operate on Android. In addition, it is more lucrative at times to make apps for iPhones. The allegiance, the developers have for Apple is part of why the devices are the powerhouses of the industry.

Analysts say that Android is the leader in numbers of handsets sold, but is not leading in the amount of money app developers are making from that lead in handset sales. Apple will look to increase its ties with developers on Monday with a number of product announcements scheduled for the first day of its conference for developers in San Francisco.

This conference is held annually to try to stimulate the creativity of developers. The company will most likely introduce a new iOS operating system that will power its iPads and iPhones, said one person close to the company. One feature expected to be an eye-opener is a new 3D map service the will be operated by Apple. The service should pose a challenge to the map service from Google that is used in many apps for iPhone.

Apple’s family of MAC computers is also expected to get an important update.


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